Delete your Mentalis account

You can delete your Mentalis account and associated app data at any time. The fastest way is in the App itself; you can also ask us by email, and a real person handles every request.

Delete in the App (immediate)

Open Mentalis, go to Profile › Account › Delete my account and confirm. Deletion is immediate and permanent: your account and its data are removed right away, and you are signed out on every device.

Request deletion by email

If you no longer have the App installed, send an email to support@mentalisapp.com with the subject line:

“Mentalis account deletion request”

• Send the request from the email address associated with your Mentalis account, so we can locate it.
• We may ask you to confirm account ownership before deletion — this protects your account from requests made by someone else.
• Your account and associated app data (routines, sessions, reflections, protection settings, and progress) will be deleted or anonymized, unless limited retention is required for legal, security, fraud-prevention, or compliance reasons.
• You may also request deletion of specific app data (for example, only your journal entries) without deleting your full account — just say so in your email.

What happens next

A note on subscriptions

Deleting your account does not automatically cancel an active Premium subscription — subscriptions are managed by your device’s app store. Please also cancel in your App Store or Google Play subscription settings to stop future charges.

Questions

Privacy questions before or after deletion: support@mentalisapp.com. For full details on how we handle data, read our Privacy Policy.